Check out our Frequently Asked Questions below. If you still need help please contact us.

All about that Box!

What is Spirit Drop?

Spirit Drop is a curated family box that helps families slow down, connect, and make meaningful memories together. Each box includes themed crafts, snacks, devotion or reflection cards, and keepsake activities designed to spark joy, strengthen faith, and create intentional moments without all the prep work.

How does it work?

Build your custom family profile by clicking the link at the tope of the home page. Shop your boxes you would like to receive. You choose how many boxes you would like and add to cart. Each month’s themed box ships by the 10th of the month and includes everything your family needs for that month’s theme. If you order any special themed custom boxes we must know at least 2 weeks prior so we can curate and build your box to get it to you in time. We will reach out to you after your order to coordinate your special themed box and if you ordered any shirts we will get a general idea of what you are looking for in design.

Are the boxes faith-based?

We offer both Faith-Filled and Family Reflection editions. The Faith-Filled version includes scripture-based devotion cards and activities rooted in biblical truth, while the Family Reflection version focuses on kindness, gratitude, and connection—perfect for any household. Just simply check the box when you build your custom profile and we will know what you want!

Orders & Shipping

How long does shipping take?

Shipping times vary based on location and shipping method. Standard shipping typically takes 3-5 days. Express options are possible at a cost. Please contact our team to make sure we can curate, create, and ship your box to you in time for your event.

When will I get my box?

Each month’s themed box ships by the 10th of the month and includes everything your family needs for that month’s theme. If that month's main theme is closer the the middle or beginning of the month we will ship and have to you roughly a week before that date. If you order any special themed custom boxes we must ne notified and orders placed at least 2 weeks prior so we have time to curate and build your box to get it to you in time.

Can I track my order?

Absolutely! Once your order ships, you’ll receive a tracking number via email to keep an eye on your delivery.

Returns, Exchanges, Modifications

What is your return/exchange policy?

Please see our refund policy located at the bottom of the page in the footer. Click the link. We will always do our best to make happy customers!

What if my order arrives damaged?

We’re so sorry! If your order arrives damaged, please send us a photo to hello@shopspiritdrop.com within 7 days, and we’ll do our best to remedy the situation.

Still Need Help?

FOLLOW ON INSTAGRAM